Since the start of Covid-19, there has been an increase in cleaning to stop the spread of infectious disease. More stringent cleaning agents and frequent wipe downs can take a toll on your barcode scanners. CodeShield plastics, the plastics we designed for hospitals, can withstand more cleaners than any other scanner on the market. Recently, we have seen an increase in the need for these plastics in the retail market.
Many of the leading medical facilities worldwide rely on our reliable barcode scanning systems. When matching patients to medication, transfusions to patients, and expressed breastmilk to the right baby, there's a reason more healthcare organizations have chosen Code above any other medical barcode solution
Code Services and Support
Service and support designed to keep your Code hardware, and your business, running smoothly
It’s built on our dedication to excellence. It delivers the level of service and support you need, to make the most of your hardware investment. It’s called CodeOne.
CodeOne is available in several service plan types—each tailored to the level of your in-house technical resources and capabilities, your response time requirements, and your budget
Don’t see a plan that fits your needs?
Services can be purchased individually to customize an offering tailored to your requirements.
|CODEONE STANDARD SERVICE PLAN||10-day turnaround; standard warranty period at no additional cost to you.|
|CODEONE ELEVATED SERVICE PLAN||Three-day turnaround; access to the advanced support portal; extends the standard warranty period by one year.|
CODEONE PEAK SERVICE PLAN
Advance replacement; accident forgiveness; access to the advanced support portal; extends the standard warranty period by two years.
CODEONE SPARES POOL PLAN
On-site access to spare units, to support geographic areas where other service plans are not available.
GOLIVE ON-SITE SUPPORT
If you’re installing Code products across your enterprise, GoLive is the next level of service. It includes on-site support, preferred hotline phone support, and/or on-site training. You also have access to Code’s top application engineers, for priority support during the rollout phase of your project
Benefit from dedicated, personal, sales and marketing support.The CodeAlliance program provides dedicated, personal, sales and marketing support to our most committed and qualified partners to ensure effective, lasting and profitable partnerships are formed.
Sales Support: CodeAlliance Partners have access to a full line of product training materials that include, eLearn presentations, product certifications, selling tips as well as discounted demo gear.
Technical Support: CodeAlliance Partners will receive priority access to our technical support team. In addition Partners can take advantage of Code's Advanced Support Portal for 24/7 product support.
Marketing Support: From joint press releases, case studies to tradeshow support - the CodeAlliance program gives Partners the opportunity to participatein Code's marketing initiatives
Co-Op Dollars: Partners who achieve revenue goals sent in their CodeAlliance agreement will receive marketing co-op dollars to be used in joint marketing initiatives with Code, during the following calendar year.