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There's nothing private about opportunities in the public sector

The public sector dealt with more than its fair share of challenges the past few years. Composed of organizations that focus on providing social services to the public, this sector includes public schools, public health insurance, police and fire departments, and a variety of other government-controlled organizations.

According to Gartner, “95 percent of new IT investments made by government agencies will be made in XaaS solutions over the next three years1.” Its research also shows that “government IT spending is forecast to total $557.3 billion in 2022, an increase of 6.5 percent from 20211.” Deloitte adds that, “77 percent of government agencies said that digital transformation initiatives pushed during the pandemic are already having a positive impact on their organizations.2

So, what do these numbers mean to you, as you work hard to assist your public-sector customers? They mean many more chances to grow your business—and ScanSource is here to help. We only feature industry-leading suppliers on our line card—ones whose products and solutions open the doors to more opportunities. And our expertise in hybrid distribution is unmatched. So, ramp up your profitability. Get and stay ahead of your competition. Work with us to build the solutions your customers need now, and in the future, but get started TODAY. Because at ScanSource, we DO that—and more.

1Gartner: Top 10 Government Technology Trends for 2022
2Deloitte: Seven Pivots for Government’s Digital Transformation


Public-sector trends

Cloud computing

As hybrid services continue to evolve in the public sector, cloud computing and remote access allow organizations to improve public services.

Cloud adoption will continue to accelerate, but tailor-made approaches remain crucial.

Capgemini: 2022 Key Trends in the Public Sector
AI (artificial intelligence)

Many agencies in the public sector are expected to utilize artificial intelligence and process automation technologies to lower operating costs, reduce waste, and implement more efficient procedures.

Only 7 percent of government CIOs and technology executives have already deployed responsible AI, but 70% plan to do so over the next three years.

Digital services

Citizens’ expectations are driving those in the public sector toward personalized digital services and transformation.

88 percent of public-sector leaders said that personalized services could benefit their sector.

Digital Leaders: Public Sector tech trends: 2022

Top Technology Trends in Higher Education for 2022

Per Gartner®, "many of the trends in the 2022 list are new, representing a break from years prior to 2021. This is hardly surprising given the tumultuous events of 2020 and 2021, and the challenges and change to which they gave rise." We have complimentary access to this report for a limited time, so be sure to check it out!*

Gartner, Top Technology Trends in High Education for 2022, By Glenda Morgan, Robert Yanckello, and 6 more, Published 11 February 2022

*The Gartner reprint will expire at the end of September 2022.

Featured products:

Cisco SecureX
Unified visibility, intuitive automation, and robust security.
Cisco Webex Desk Pro
Intelligent collaboration device for desks and shared spaces.
Zebra ET80/85
A rugged tablet solution for all the dedicated front-line workers.
Zebra TC53/58
Mobile computers that power a new generation of data collection.
An open-platform, wearable camera for law enforcement—and beyond.
Crestron Flex
Video conferencing that’s simple to deploy, easy to use, and secure.
Datalogic Magellan 1500i
Presentation scanner for barcodes—including Digimarc, coupons, images.
Hanwha Wisenet
A multi-sensor camera that monitors wide-open areas—without blind spots.
Honeywell CT45/CT45XP
All-purpose, ultra-reliable handhelds built on Mobility Edge platform.
i-Pro Americas WV-S8574L
Multi-sensor cameras pre-installed with four AI analytic applications.
Jabra BIZ 1100 EDU
Durable headsets for students help educators reinvent the classroom.
March Networks X-Series
AI-enabled recorders powered by NVIDIA system-on-chip technology.
Microsoft 365 Government
Empowering US public sector employees to work together, securely.
Poly Studio P5 and Blackwire 5200
Education beyond the classroom from solutions designed for schools.
Yealink MVC860
Security, simplicity, and scalability through cutting-edge solutions.

Public-sector solutions that support these trends:


Connect people—remotely—with those tasked to educate, protect, and support them.
Engage with the community while connecting people to services wherever they are.
Add the right collaboration systems, and you can find the right talent.


Ensure students and government workers seamlessly collaborate in schools, at home, and in offices by securing
Wi-Fi/connectivity; support solutions with high-speed bandwidth; can include wireless infrastructure.


Safeguard sensitive data and access to resources and utilities.


Restrict access to secure areas; deploy facial recognition; use sensors to identify threats; protect students and staffs during in-person education or work.


Offer new technologies, but don’t forget to update the network upon which data travels.


Improve communications by more effectively leveraging video; enable students, parents, teachers, and government workers to connect anywhere.

IVR (interactive voice response)

Send real-time notifications to parents, students, employees.

AI (artificial intelligence)

Deploy smart-city technologies that provide services and solve problems for city-dwellers.

Sponsored by:

GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used herein with permission. All rights reserved.